Knowledge Base Popcorn POS Applications How to Cancel Order or Product

How to Cancel Order or Product

Step 1: Open the App

Launch the Popcorn Cashier App on your device.

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Step 2: Add an Order

Start by selecting food items that the customer wants to order.

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Step 3: Save the Order

Tap the Save button to save the order before making any cancellations.

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Step 4: Swipe the Food Item to the Right

On the saved order screen, swipe the food item you want to cancel to the right. This will reveal the cancel option.

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Step 5: Click "Cancel All"

To cancel all selected items in the order, tap Cancel All. You can also cancel individual items if needed.

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Step 6: Type the Reason

Enter a reason for canceling the item(s), such as "Cancellation" or "Customer changed item."

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Step 7: The Product has been successfully Cancelled

The selected item(s) will be removed from the order and marked as cancelled in the system.

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Poppy
Popcorn POS AI
Poppy
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