Knowledge Base SST / GST How to Change Service Charge Setting for Malaysia & Singapore

How to Change Service Charge Setting for Malaysia & Singapore

  • Go to Popcorn Website (www.popcorncashier.com)

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 >Store & Outlet > Outlet List 


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  • Choose the Outlet you want to change and click Edit

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  • Scroll down and find Tax & Service ChargeScreenshot
  • Malaysia: SST is calculated before service charge. 
  • SST is calculated on the food price only (before service charge). 

Example: 

Food: RM100 

Service Charge (10%): RM10 

SST 6% on RM100: RM6 

Total: RM100 + RM10 + RM6 = RM116 

✅ SST is not charged on service charge.

  • Singapore: GST is calculated after service charge (on the total amount including 

service charge). 

  • GST is calculated on the total amount after adding service charge. 

Example: 

Food: SGD100 

Service Charge (10%): SGD10 

Subtotal: SGD110 

GST 9% on SGD110: SGD9.90 

Total: SGD100 + SGD10 + SGD9.90 = SGD119.90 

✅ GST is charged on both food and service charge.

Still stuck?

Our team is happy to walk you through this step by step.

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